1. Introduction
Metastudio by Snowcrash (“Company”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, games, and associated services (collectively, “Services”).
2. Information We Collect
a. Personal Information
We may collect personal information that you provide to us directly, such as your name, email address, and payment information.
b. Usage Data
We collect information about how you use our Services, including but not limited to your IP address, browser type, device information, pages visited, and the time and date of your visit.
c. Tracking Technologies
We use tracking technologies such as cookies, tracking pixels, and similar tools to gather information about your interactions with our Services.
3. How We Use Your Information
a. To Provide and Improve Services
We use your information to operate, maintain, and enhance our Services, including understanding how users interact with our games to improve user experience.
b. Analytics and Research
We use tracking pixels and behavior tracking within our games to analyze usage patterns and user behavior. This helps us understand how users engage with our games and make data-driven decisions to enhance our Services.
c. Communication
We may use your personal information to communicate with you about updates, promotions, and news related to our Services.
d. Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
a. Service Providers
We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or providing services to you.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
6. Your Rights
a. Access and Update
You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
b. Opt-Out
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us.
c. Data Deletion
You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it by law.
7. Tracking Technologies
a. Cookies
Cookies are small data files stored on your device. We use cookies to improve your experience on our Services, such as keeping you logged in and remembering your preferences.
b. Tracking Pixels
Tracking pixels are tiny graphic images embedded in emails or websites that allow us to understand how you interact with our content. We use tracking pixels to analyze user behavior and improve our Services.
c. Managing Tracking Technologies
You can control the use of cookies and tracking pixels through your browser settings. However, disabling these technologies may affect your ability to use certain features of our Services.
8. Behavior Tracking
We use behavior tracking within our games to collect data on how users interact with our games. This includes actions taken in the game, time spent on different activities, and in-game purchases. This data helps us improve game design, balance, and overall user experience.
9. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@metastudio.pt.